Ekoss360 — Accelerating a Tech & Innovation Hub Ecosystem
Building an immersive digital community portal, member CRM architecture, and go-to-market funnel for a premium innovation and co-working workspace.
Ekoss360 Hub
Ekoss360 is a premier physical innovation hub providing workspaces, startup incubation, and community networking. As they expanded their footprint, their manual bookings processes (spreadsheets, bank transfers, and offline phone calls) couldn't keep pace with demand.
The Challenge
Ekoss360 needed an integrated ecosystem: online booking for hot desks and board rooms, a digital community platform for members to collaborate, automated invoice billing, and an automated lead capture funnel for corporates hiring their incubatees.
The Strategy & Execution
We engineered a clean custom workspace portal integrated with FlowDesk Nexus CRM and Paystack. Members can instantly book, pay for, and check into rooms via their mobile devices. We automated member onboarding emails and built a public directory for resident startup talent, attracting corporate partners.
The Outcome
Physical bookings increased by 210%, with over 92% of workspace desk capacity filled within two quarters. Invoicing and credit management were fully automated, freeing up hub management from weekly administrative overhead and letting them focus on venture-acceleration programs.